FAQ #1: Why does a garage door need regular service?

ANSWER: It is generally good to have preventive maintenance preformed on your garage door once per year. This typically include lubricating the springs, center bearing, end bearings, rollers, tracks and opener as needed.

If your garage door is noisy, you likely need a garage door service. Give us a call at 513-503-4505

FAQ #2: Why is it very important to have the springs replaced when one breaks?

ANSWER: When a spring breaks the garage door will be heavy and generally unsafe to open. Attempting to open the door manually or with the opener can be unsafe and may damage the opener or garage door.

If your spring is broken give us a call at 513-503-4505

FAQ #3: Why is my garage door crooked after attempting to open or close the door?

ANSWER: Generally a broken cable will cause the door to sit crooked in the tracks. If a ccable breaks the tension is generally on one side of the door causing one side to raise while the other side stays near the floor.

If a spring breaks the heavy door can possibly become crooked on the way up or down.

If the door is crooked in the tracks, give us a call at 513-503-4505

FAQ #4: Why does my garage door opener not raise or lower my garage door?

ANSWER: First confirm that the opener has power. Next confirm that the J-arm is attached to the opener rail carriage. Next, make sure that both safety eyes are illuminated solid and are not flashing. Next check the springs to verify they are not broken, and check the cables. Then try the wall control panel or one of the remotes. If the opener struggles to open or close the door, stop and call us at 513-503-4505.